The person responsible for processing personal data collected on this site is:
CLARA WOJCIK
Trade name: KARMA MATCHA
Address: 106, Ernest Solvay, 6211 Mellet, Belgium
Email: info@karmamatcha.be
VAT: BE0784296963

We only collect personal data necessary for the proper functioning of our site and the management of your orders and requests, in particular:

Name, first name

E-mail address

Mailing address (for delivery)

Phone number

Browsing data (cookies and logs)

The data collected is used for:

Manage your orders, deliveries and invoices

Respond to your requests and contacts via the form or email

Improve your user experience on the site

Ensure the security and technical management of the site (via cookies and logs)

Comply with our legal and accounting obligations

Your data is kept only for the duration necessary for the purpose for which it was collected:

Order and invoicing data: 10 years (in accordance with legal obligations)

Contact details: until you request their deletion

Browsing data: maximum 13 months

Your data is not sold or shared with third parties for commercial purposes. It may only be communicated:

To technical service providers (hosting, carriers)

To the competent authorities in the event of a legal obligation

We implement appropriate technical and organizational measures to ensure the confidentiality, security and integrity of your data.

In accordance with applicable regulations (GDPR), you have the following rights:

Right of access to your personal data

Right of rectification

Right to erasure (right to be forgotten)

Right to restriction of processing

Right to object to processing

Right to data portability
To exercise these rights, you can contact us at the email address: info@karmamatcha.be

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